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100% ecological cotton
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Frequently asked questions
About Tshirt Store
What is Tshirt Store?
Tshirt Store specializes in ...
Where can I find photos, news and more fun stuff about Tshirt Store with crew?
You can read more about us in the 'News' section.
General
What can I do if there's no answer to my question in the FAQ?
You can find a form in the Contact Us section where you can ask your question. Go to
Contact form
here.
How do I sign up for a Tshirt Store account?
Go to the sign up page and fill out the form.
Sign Up here.
How can I get your newsletter?
You choose to recieve our Newsletter when you register. You can go to your profile settings and change it at anytime.
My Account
To edit your account settings, simply login with your username and password and click on 'My Profile'.
Privacy and Security
Personal information
We do everything in our power to protect your personal information and will never give out any information to third parties without your approval.
Credit cards
To shop at Tshirt Store with your credit card is completely safe. Our shopping system is secured with SSL encryption.
Shopping and Products
I forgot my username and/or password, what can I do?
Go to the
password retrieval page
and enter your email. We will send you a reminder.
How can I see the prices in another currency?
First make sure you are
logged in
with your account. Then click on
my profile
in the menu above. There's a list with all the currencies available. Choose the one you prefer.
Are colours what they appear on the website same as in real life?
Yes, to 99%. Different monitors vary in colour representation but we allways try to ensure the product photos to be as accurate as possible.
Is there any size chart?
All artwork in the webstore are printed on an American Apparel fine jersey t-shirt 100% cotton. They are unisex but girls might prefer to order one size smaller. Chest: Measure under arms around the fullest part of the chest. Waist: Measure around natural waist. Make sure to save some space for a comfortably fit. XS: C 76-81 cm / W 71-76 cm S: C 86-91 cm / W 76-81 cm M: C 97-102 cm / W 81-84 cm L: C 107-112 cm / W 84-86 cm XL: C 117-112 cm / W 91-97 cm
I wish to order XXX in size X but you only have it in size X, do you have it in stock?
If a product is sold out or doesn't come in a specific size it means we don't have it. What you see in the shop is what we have in stock.
Orders and Delivery
How to order?
You have to be a member at Tshirt Store to shop. To add items to your shopping cart you must be logged in. The items you wish to purchase are stored in the shopping cart and from there you proceed to check out and follow the instructions.
What is a tracking number?
A tracking number is a unique number provided by Posten so that you may track your order on its way to you as it is shipped out from us. To track your order simply visit Postens webpage www.posten.se and enter your tracking number. To retrieve your package from your local distributor simply bring your tracking number and a valid ID (and money if you have chosen to pay on delivery).
When I search using my tracking number there is no result?
This means that is has not yet been registered. Try searching again in a few hours. If the problem remains please contact us and we will try to help you.
My order has not been sent. What has happened?
Have you checked your mail for any messages from us? Perhaps the item is out of stock and we have tried contacting you.
I have not reseved any notice/text message from posten, what has happned?
Sometimes Posten has trouble with their handling. Use your tracking number to search for your order. If the package has arrived to your local distributor, just bring your tracking number and ID to retrieve your package.
How long does my package remain at Posten?
Posten keeps your package for 14 days then it is sent back to us.
Returns and Exchanges
My order has been sent but I no longer want it, what do I do?
Go to 'Contact Us' and choose subject, pick up you order and return it along with the reciept you got from us. Also send your account information on the reciept so we can refund you. If the package is not collected we will bill you a penalty fee of 25 EUR.